Customer Testimonials
Honest service dept who do a great job. The team has never tried to upsell me any service. I totally trust them with my vehicles. Service is also completed in a timely manner.
The staff us friendly and professional. Service is always reliable. I always recommend Tom Hodges!
Absolutely amazing! Will continue to be a loyal Tom Hodges customer .Great service great staff
Great experience, my 4th vehicle I’ve bought from Tom. Always with and easy and willing to work. Support your local businesses!!!
We had been having issues with my husband’s Honda (we called it a poltergeist in the adaptive steering) for close to a year and had been to multiple repair facilities who were unable to diagnose and correct the issue. We had driven it from Florida to Maryland for a visit and had some scary experiences in the drive from the issue. Tom’s service manager, John Kershaw, took extra time from his very busy schedule leading into the holiday weekend to drive the vehicle and spend time helping us uncover the issue. He had to refer us elsewhere for ... Read More Google - Jul 25, 2026
Everyone is friendly. Tom Hodges called to follow up. Worked with me more than I expected on price. They were responsive to questions. Dylan approached in a low pressure manner and was very helpful. I’ll go back.
Tom Hodges has been a good used car dealer for a long time. They still have a bit of the folksy Southern MD approach but they try very hard with at least 3 levels of management above your salesman somehow involved in the transaction. I believe not really necessary. Great facility, very friendly, and definitely service oriented. Owner's presence is very welcoming though this time we did not deal with him. He's very good finding the used car that you want, bringing it to the dealership for you to peruse and purchase if you would like.
Very easy to deal with,everything was done when I got there no screwing around salesman was great in a d out less than anhour
very friendly and helpful with giving needed information about selected car
My experience with Tom Hodges has always been smooth..staff is respectful and explains everything. Mr. Kershaw is so great to work with and I trust what he tells me about my car.
Courteous and thoughtful. Even though I did not have a prior appt. I was asked to drop the car off and they would get to it as soon as they could. This is exactly what happened.I am very very pleased with all the staff. ??????????
I'm not sure where to start.Because everything came to a fever pitch for my car.Search. i'm actually sitting in the car I just bought , and i'm still in that phase where I can't believe I got this car.
The first person who should be commended is Cynthia, The saleswoman that I dealt with, because I was searching for cars and I just so happened to go on various sites, and this one came up. I say she should be commended because I really called late maybe 845pm and I think they close at 9 PM, ... Read More Google - Jul 22, 2026
Excellent service. Got 4 new tires at a great price!
The service was completed in less time than was expected, and the total price for the work was less than it was estimated to be. I'll continue to bring my vehicle to Tom Hodges for further repairs and maintenance.
Customer service was awesome i would return if i need something else or if i know of any one else.
Tom Hodges Auto always does an amazing job, plus they provide a Free Car Wash with every service.
Tom Hodges Auto always does an amazing job, plus they provide a Free Car Wash with every service.
Darius was genuinely a great help with finding a car that fit for me and my budget! Friendly energy from the second you walk in, thank you again!
No pressure. Easy to work with. Good deals. Made the process easy. Good to buy local.
I’m always satisfied with my car being serviced there. Emily did a fantastic job job getting my car fixed and the oil they found when changing my spark plug
Long wait. Over 1.5 hours for an oil change. Will do drop off next time.
Your communication and customer service are always outstanding. I trust Tom Hodges and am always pleased with the work.
Always a great experience! Total professionals that take care of your issues with speed and experience.
Our experience at Tom Hodges was Outstanding!! Our Salesman Will was very knowledgeable, patient, and pleasant to deal with. We are so excited and love our new vehicle. Thank you Will, Amy, and Mr. Hodges! Highly recommend Tom Hodges Dealership…you won’t regret it. Kee & Juanita Abell
Love my new car thank you Eric Leyton
Everything was fine except my car was left with grease stains on my white interior. It was easy to clean just very inconvenient
Good Didn't care for extended warranty being aggressively sold to us on a new car! Didn't want it but was convinced it was needed. Tells me you're not very confident in Mitsubishi reliability!?
What a great group of people they worked very hard to get me a car loan within my payment and for that if u need a car loan c Tom Hodge they work with u
Always attentive, listen to the issues with my car and have a well priced diagnosis
Great place to get service on ur vehicle And the staff is really nice Would recommend to friends and family
Very friendly, professional, helpful staff. Knowledgeable without being patronizing or insulting. I trust their judgement and work.
It was quick, easy, and my AC was fixed Everyone involved in the process was professional and made the entire process smooth.
Always a good time! The front desk girls are amazing and one of the biggest reasons I keep coming back!
ty, for quick service and reassurance
We always buy our used cars from here! Such a great experience with no pressure sale people. Our favorite salesman is Dylan. He's always on the lookout for the next car we want to buy. He's friendly, knowledgeable and extremely helpful. Tom Hodges has quality used cars and works to get you the best deal on the vehicle you want to buy and for your trade in. Highly recommend!
They helped me out in a time I really needed it and was very friendly
Excellent customer service every time! They usually get my car in very quickly. Always ask if I wanna wait or if I'm being picked up.
In and out of service quickly. The staff is awesome. And answer any questions that I had.
Always a Great Experience Great Customer Service, knowledgeable and helpful Always will to help whatever the need
Best car buying experience I have had in 40 yrs of buying cars. Dylan, Sales person, was very knowledgeable, once my purchase was complete he helped download the app for my new car, went over every feature, showed me and introduced me to Service. I also got top dollar for my trade in. In and out with a new car in 2 hrs!
Very friendly, professional staff. Knowledgeable without being patronizing or insulting. I trust their judgement and work. Car is running great and reliable after great work
My first time here but they did well considering the job I had them do. Over all they replaced the parts and it's working like a charm. I highly recommend this garage
Easy drop off/pick up. Extremly accomodating, fast and efficient. No complaints and would highly reccomend the service department
Cynthia showed me a SUV that perfectly fits my needs. Everyone there was exceptionally nice and helpful. They were all very friendly. It was definitely a pleasant experience.
Excellent service, easy to get the appointment time I wanted and the price was reasonable.
I hate car shopping. I wanted to go to Tom Hodges because they have a good reputation and they are close to where I live. I contacted Cynthia and told her what I was looking for and my price range. When I went in she had a couple for me to look at and I fell in love with the first one. It was a totally pleasant experience from entering the building to driving home. EVERYONE was nice and friendly and helpful. Less than 3 hours from start to finish — my kind of deal. Totally pleased with them.
I just bought a car at Tom Hodges Mitsubishi and had a great experience. My salesman Dylan Honsowitz was extremely helpful and polite. He did everything he could to help me get what I wanted. He even offered lunch while I was waiting. The lady in the finance department who's name I can not remember bent over backwards to get me the deal I wanted. I was very pleased with the dealership and my purchase. Thank you.
Tom Hodges and his crew did a great job on my car maintenance. They are reasonably priced. I highly recommend everyone to do business with them. They are very delightful and professional. It's very extraordinary when Tom thanks you personally. I love them.
Always great service! Everyone there makes you feel very welcomed and makes you feel like they truly appreciate your business
I was disappointed with that my a/c compressor that was recently replaced was out of warranty by a month. The original compressor lasted 10 years
Darius is the best salesman! He listened, suggested vehicles and we found the right one for me!
Great service. Got the oil change in the time frame I was told. Friendly employees
Friendly staff efficient service great price
I had a great car-buying experience with Tom Hodges Mitsubishi. The entire team was professional, caring, and made me feel like my business was truly valued.
Darius Barnhill, Ian Honsowitz, and Tom Hodges all went well above and beyond to ensure not only that the purchase process went smoothly, but also that my experience after the sale was just as positive. I truly appreciated their attention to detail, communication, follow-up, and willingness to help every step of the way. Kaitlyn Bottomstone and the service team were also very professional and quickly got my car ready to go. Tom also happily ... Read More DealerRater - Jun 18, 2026
Kaitlin is VERY KNOWLEDGABLE and has an EXPERTISE about vehicles that is unmatchable. She is kind ,patient, and always a pleasure to see
As usual, Tom Hodges’ team took great care of me and my car.🚙. I drive an older vehicle and it sometimes needs special attention, which the service department at Hodges always delivers.
The service departments team is highly professional and very timely in their interactions and services.
You did a great job. I found your employees to be friendly and professional, and my car is running smoothly.
Nice staff very friendly. Good service. Easy to get an appointment. In and out quick
Emily is amazing. Always helpful. Great service and always a great experience. Wonderful experience every time I'm there.
Tom Hodges personnel go above and beyond in every way to ensure that they take care of their customers. From the first phone call to schedule your appointment to the pick up of your car, you are taken care of like you’re their number 1 client. I’ll never go anywhere else!
We were very pleased with tom hodges all around, highly recommend if your shopping around for a vehicle. Dylan took very good care of us from start to finish. Thank you we love our new ride!!
They made the car buying experience as painless as possible. The salesman was very attentive and knowledgeable. It was the easiest car I ever bought.
Everyone was very courteous and helpful, which we appreciated very much
Great service. Honest upfront pricing before approval. You feel like family when not only shopping for a car but with service department also.
5 My experience there was great everything went smoothly. The salesmen was great so was the finance department. I was very pleased.
Didn't like it I Didn't like the service in general. I don't think I'll revisit.
Had a gremlin in my steering wheel function control switches, could not figure the problem out. The were able to diagnose the problem.right away, had parts delivered the same day and vehicle was fixed mid morning next day. Fast professional service.
It is always a pleasure working with staff. They are very knowledgeable and very attentive.
Service was great. It was also a great price for the work done. Service was great. It was also a great price for the work done. Would go back for vehicle services.
I’m from Mississippi and I travel a lot close to the area! I bought a 2026 outlander (that I love) from my home town. While traveling to Virginia my engine light came on and a few of my sensor lights did too. (2800 miles) I took it to auto zone where I found out it WAS still drivable so I finished my drive ( thankfully) tom Hodges was the closest dealership so I contacted them Monday morning ( all this happened Sunday) when I spoke to service they told me to bring it in, explained as long as the engine light was not ... Read More Google - Jun 2, 2026
Everyone was friendly and helpful. A very pleasant experience. I would highly recommend Tom Hodges service center to anyone looking to have their vehicle serviced.
Good costumer service
ALWAYS able to help! Even on a moments notice! A TRUE asset to your company!
My experience with the dealership went extremely well! The tow truck dropped my car off and I had a quote of everything needed before 9am. They were professional, courteous and all around very kind. Common courtesy will take all of us very far in life!!
Eric was AMAZING to deal with. Made us feel like family. Easiest car buying experience ever.
It was a great experience. All the people involved were very nice and professional. One of the best experiences I have had at a dealership and usually those aren't the best but this one was great.
I am always pleased with the service that I receive from the dealership! I enjoy the staff very much.
I always get a quick diagnosis and repairs. They also have allowed me to use their vehicle while my car was being worked on so I didn't miss a day of work. My experience with the staff is that they are always friendly and helpful.
They were able to squeeze me in (I missed my scheduled apt) and the work was done quickly.
As always the best. The service was great, the attitude excellent, the speed of service great and all was done at top notch. I wouldn't trust my car to anyone other than Hodges!
By far the best experience buying a car. It was quick and painless without a bunch of back and forth. Will always car shop here. Thank you all.
Excellent service, fair pricing and good quality workmanship. I would recommend the service department highly.
oil change and alignment done at scheduled time. Honest multi point inspection of car. Staff friendly and helpful.
The buying process was organized, quick and seamless. Delivery the car I wanted in a timely manner
All staff was very friendly and helpful. We arrived to look a a particular model but when it did not meet our needs, another car was suggested that was on the lot. It checked off all our boxes and the price/mileage was within the range of what we would purchase in a used vehicle.
Everyone I encountered was courteous and professional. Mr. Hodges is very personable and enjoys interacting with all of his customers. Darius took great care of me. Is very professional and goes the extra mile. I wasn't going to make it back to the dealership before closing to pickup my vehicle, however, since I called and gave my ETA, the staff was willing to stay and wait for me. I would definitely recommend to anyone looking to purchase a vehicle to make Tom Hodges your first place to visit.
Tom Hodges and their salesperson Dylan were highly recommended to me by my employer, and I can honestly say they exceeded our expectations. This was my wife’s and my first time purchasing from a dealership, and they made the entire experience easy, comfortable, and unforgettable.
We’re very happy with our purchase, and it definitely won’t be our last time buying from them. The team was laid back, honest, and never made us feel pressured. We already had our eye on a specific vehicle, and they respected that instead of trying to push us toward other options.
If ... Read More Google - May 11, 2026
Told me what needed to be replaced. Emily has good manners & answered all questions.
Darius is very friendly and personable. We had a fun experience buying our new used vehicle. All of the staff were friendly as well.
Tries to take the BEST CARE of all his GUEST'S auto issues in a timely manner. I have nothing but positive comments to leave for Tom Hodges Auto Dealership.
Quick and easy and the lady was very helpful and understanding because it was clearly my first time at a dealership
She was very helpful. Very friendly and helpful person. Service with a smile. Great employee, give her a nice raise
Absolutely amazing! Emily and Kaitlyn are the best in the business! Will continue to do business with Tom Hodges!