Customer Testimonials
The service departments team is highly professional and very timely in their interactions and services.
You did a great job. I found your employees to be friendly and professional, and my car is running smoothly.
Nice staff very friendly. Good service. Easy to get an appointment. In and out quick
Emily is amazing. Always helpful. Great service and always a great experience. Wonderful experience every time I'm there.
Tom Hodges personnel go above and beyond in every way to ensure that they take care of their customers. From the first phone call to schedule your appointment to the pick up of your car, you are taken care of like you’re their number 1 client. I’ll never go anywhere else!
We were very pleased with tom hodges all around, highly recommend if your shopping around for a vehicle. Dylan took very good care of us from start to finish. Thank you we love our new ride!!
They made the car buying experience as painless as possible. The salesman was very attentive and knowledgeable. It was the easiest car I ever bought.
Everyone was very courteous and helpful, which we appreciated very much
Great service. Honest upfront pricing before approval. You feel like family when not only shopping for a car but with service department also.
5 My experience there was great everything went smoothly. The salesmen was great so was the finance department. I was very pleased.
Didn't like it I Didn't like the service in general. I don't think I'll revisit.
Had a gremlin in my steering wheel function control switches, could not figure the problem out. The were able to diagnose the problem.right away, had parts delivered the same day and vehicle was fixed mid morning next day. Fast professional service.
It is always a pleasure working with staff. They are very knowledgeable and very attentive.
Service was great. It was also a great price for the work done. Service was great. It was also a great price for the work done. Would go back for vehicle services.
I’m from Mississippi and I travel a lot close to the area! I bought a 2026 outlander (that I love) from my home town. While traveling to Virginia my engine light came on and a few of my sensor lights did too. (2800 miles) I took it to auto zone where I found out it WAS still drivable so I finished my drive ( thankfully) tom Hodges was the closest dealership so I contacted them Monday morning ( all this happened Sunday) when I spoke to service they told me to bring it in, explained as long as the engine light was not ... Read More Google - Jun 2, 2026
Everyone was friendly and helpful. A very pleasant experience. I would highly recommend Tom Hodges service center to anyone looking to have their vehicle serviced.
Good costumer service
ALWAYS able to help! Even on a moments notice! A TRUE asset to your company!
My experience with the dealership went extremely well! The tow truck dropped my car off and I had a quote of everything needed before 9am. They were professional, courteous and all around very kind. Common courtesy will take all of us very far in life!!
Eric was AMAZING to deal with. Made us feel like family. Easiest car buying experience ever.
It was a great experience. All the people involved were very nice and professional. One of the best experiences I have had at a dealership and usually those aren't the best but this one was great.
I am always pleased with the service that I receive from the dealership! I enjoy the staff very much.
I always get a quick diagnosis and repairs. They also have allowed me to use their vehicle while my car was being worked on so I didn't miss a day of work. My experience with the staff is that they are always friendly and helpful.
They were able to squeeze me in (I missed my scheduled apt) and the work was done quickly.
As always the best. The service was great, the attitude excellent, the speed of service great and all was done at top notch. I wouldn't trust my car to anyone other than Hodges!
By far the best experience buying a car. It was quick and painless without a bunch of back and forth. Will always car shop here. Thank you all.
Excellent service, fair pricing and good quality workmanship. I would recommend the service department highly.
oil change and alignment done at scheduled time. Honest multi point inspection of car. Staff friendly and helpful.
The buying process was organized, quick and seamless. Delivery the car I wanted in a timely manner
All staff was very friendly and helpful. We arrived to look a a particular model but when it did not meet our needs, another car was suggested that was on the lot. It checked off all our boxes and the price/mileage was within the range of what we would purchase in a used vehicle.
Everyone I encountered was courteous and professional. Mr. Hodges is very personable and enjoys interacting with all of his customers. Darius took great care of me. Is very professional and goes the extra mile. I wasn't going to make it back to the dealership before closing to pickup my vehicle, however, since I called and gave my ETA, the staff was willing to stay and wait for me. I would definitely recommend to anyone looking to purchase a vehicle to make Tom Hodges your first place to visit.
Tom Hodges and their salesperson Dylan were highly recommended to me by my employer, and I can honestly say they exceeded our expectations. This was my wife’s and my first time purchasing from a dealership, and they made the entire experience easy, comfortable, and unforgettable.
We’re very happy with our purchase, and it definitely won’t be our last time buying from them. The team was laid back, honest, and never made us feel pressured. We already had our eye on a specific vehicle, and they respected that instead of trying to push us toward other options.
If ... Read More Google - May 11, 2026
Told me what needed to be replaced. Emily has good manners & answered all questions.
Darius is very friendly and personable. We had a fun experience buying our new used vehicle. All of the staff were friendly as well.
Tries to take the BEST CARE of all his GUEST'S auto issues in a timely manner. I have nothing but positive comments to leave for Tom Hodges Auto Dealership.
Quick and easy and the lady was very helpful and understanding because it was clearly my first time at a dealership
She was very helpful. Very friendly and helpful person. Service with a smile. Great employee, give her a nice raise
Absolutely amazing! Emily and Kaitlyn are the best in the business! Will continue to do business with Tom Hodges!
Service team is very upfront and honest. Transparency and trust go a long way with me and they have earned both.
Tom Hodges Mitsubishi does a fine job! They go above and beyond to make sure they have a satisfied customer!
Outstanding family customer service! Have bought several vehicles from Tom Hodges, service and sales are reasons why.
Informative and always helpful She is always available to explain any work needed, both positive and negatives. Kaitlyn is also extremely knowledgeable on all of the cars I bring in, work and personal
Easy, quick and informative She always has all of the answers, for all of our vehicles
Friendly, kind, fair, trusting I take my vehicle to Tom Hodges Over the manufacturer it is because they are nice, friendly, fair and trusting. Also they get work done in a timely manner!
Safety eval of 26 year old car. Was thorough, quick & very detailed. I was very pleased with their service, their attitude, and knowledgeable staff. I've trusted them for many years.
Very professional and care about their customers They get you in and out in a timely manner
The best people 😁
Darius listened to what our needs were and reccomend a vehicle that was on the lot. We had just started our search and had no intentions of buying but we found exactly what we wanted. We bought a 25 Palisade with low miles. I would reccomend Tom Hodges, Darius Barnhill and the entire staff if you are looking for your next vehicle. It was a great experience with a locally owned dealership.
Always a great experience- dropped my Outlander off for service and picked it up later in the day.
Always a great experience, very good customer service!! They are very accommodating and great to work with.
It was good. It was easy to schedule The service provided was done well and the staff was nice
Always a good experience! Thing are always explained clearly and service is always amazing. Professionalism is top notch
The dealership looked at my vehicle in timely manner, the estimate was really accurate and work was performed to high standards.
Tom's team always does a fantastic job!
My husband and I have bought a number of vehicles over the years, and I have to say my experience with Tom Hodges Auto was the best. The salespeople who we spoke to answered all of our questions and concerns, as well as being very friendly. The finance manager was awesome. She worked with me as getting my payment where I wanted. Overall, the staff made us feel very comfortable unlike larger dealerships. Thank you to all of you.
Easy to make appts around my schedule. Friendly staff. Quick service. They give you a print out of what's done for my records and recommendations on what should be done that I can discuss with my sons and budget for it to be done.
Very professional and super nice Gave me a full description of what was done and let me know if there was any new servicing that needed to take place
Fantastic service! I bought my car here and even though I travel often I like to bring my car in for service when I’m in the area.
Service writer (Emily) went out of her way to assist and ensure my third party warranty covered the tire replacement.
Quote to replace 2 TPMS was $60/side. I was charged $75/side and system was not calibrated so i still have tpms light on.
Always professional and extremely helpful Always professional and extremely helpful. She always takes care of my car and explains everything to me
Receptive to my concerns and fixes my issues in a timely manner Thank you for your support
Very pleasant friendly and comfortable I liked that they asked me before they did the work
I'm calling to make an appointment, they got me in quickly. On the day of my service everything was done quickly and efficiently, and Emily came out to tell me exactly what I needed, and Kaitlyn make sure everything was good – overall amazing service.
Tom Hodges Service is great to work with! They do a great job, and they inform me when something is needed.
Always professional and help me as soon as I walk inside! I would recommend Tom Hodges as I do!
They were great. Very informative and helpful. Highly recommend. Thanks again to Tom, John, Will, and Ian! You’re all the Best!
I enjoyed coming in to ur dealership Darius was polite and not pushy like I have experienced in other places. Rene was very understanding and polite as well, with no hidden , oh by the ways, ty and I look for using u in the future, but not too soon. lol
I worked with Darius and his team, I have to say. Out of my ten years of car ownership. This dealer and their team have by far been the best car buying experience I've ever had. They are genuine and upfront with everything. There's was no point during the deal that I felt pressured. The entire staff was very informative as well as extremely competitively priced. There's no BS hidden fees or drama with them. You can tell just by how the staff behave and interact with customers that they genuinely care about their job and the ... Read More Google - Apr 8, 2026
I recently had an issue with the car wash and left a review with my experience. Mr Hodges went out of his way to personally message me and apologized for the incident. He went out of his way to ensure all of the issues on his end were fixed and even updated me as things were being done. Not many businesses even read their reviews let alone personally reach out and fix them efficiently. I am more than satisfied with Mr Hodges customer service and the care he has for his customers. I like to support small/ family owned businesses ... Read More Google - Apr 7, 2026
The entire staff was professional and personable. The entire process was completed in a timely manner. I was able to interact with each level of management and the owner. If you are interested in a Mitsubishi product or a quality used vehicle give them a call.
Cynthia was awesome! The best experience EVER! Love John too!
From start to finish, the customer service and attention to detail was flawless.
I had a amazing experience and was very comfortable the whole time, Dylan was a wonderful help and did amazing same with Renee She was such an amazing help and gave me wonderful advice
The best experience I ever had purchasing a vehicle. I was looking for just a car but I left with a great deal and new friends. Every single person here was amazing and so helpful. Eric Leyton was the best salesman I have ever dealt with and Renee was so great. Also Ian! Can’t say enough good things about this place.
The whole team at Tom Hodges from owner Tom to sales team Dylan and finance Renee helped us get out of our miserable situation. They were able to work together and get us into an affordable and beautiful Mitsubishi outlander. They were great to my family and my kids. I recommend this dealership to everyone in the Maryland or DMV area it’s worth the drive to get your next car here 🙂
It was such an unexpected experience. The team here is so welcoming and caring. Eric was me and my daughter's car salesman.... Funny and great energy. Not a dull moment with him.
John ( I hope i have the right name) the General Manager was so humble, funny and made us feel so comfortable.
Renee...Wow!! She worked in the financed department and I can't stress enough how amazing she is. Honest, helpful, available, and caring.
All I can say is this place is amazing. I went there to get a starter car for my daughter and we both ... Read More Google - Mar 6, 2026
Came for the car wash. The price is right and the line is usually not too bad.
I had a wonderful experience here purchasing my new suv , Dylan and Renee showed us exemplary customer services and helped us beyond what was expected. So grateful for them. If you’re looking for a new ride go see them.
Eric, Renee and Tom are absolute GEMS!
This was my 2nd time purchasing from them, while my first time was a great experience as well- it was also a simpler one.. This recent one, not so much, and that is no fault of theirs. But with that being said.. They took their time and made sure I understood everything going on and made sure I was comfortable during the whole process. I can not thank them enough!
I am so happy I decided to come back here and not go to another dealership, as I am sure my purchasing experience ... Read More Google - Feb 25, 2026
Dylan greeted us as soon as we pulled in and was extremely friendly and knowledgeable about the cars on the lot. Renee was great and very detailed with financing. We left with an outlander and very satisfied!! Will refer friends and family to Tom Hodges! Phenomenal experience and wish we could go above 5 stars!!
Masterclass in how to run an auto service department. Everything was well explained, good communication, service was expedient, and paying before picking up was also a bonus.
Can’t say enough good things about the folks at Tom Hodges. Mr. Hodge, Cynthia, Ian and Jason all make the car buying and selling experience easy and low stress. They help you like a friend, guiding you through the decision process of car purchases with your best interests as the measure. Wonderful people and a great dealership. Thanks!
So very impressed with Dylan Honsowitz , our car salesman. He was extremely knowledgeable and helpful. I didn’t feel rushed or pushed at all. I want to give a big shout to Renee Davis, the Finance Director as well. Everyone at Tom Hodges is absolutely terrific. We left there with the vehicle that I had my eyes set on and highly recommend this company for all of your Vehicle needs!!!!
Purchased a 2024 Hyundai Tucson PHEV yesterday. Cynthia, Renee, and Ian were fantastic and made us feel right at home. Will be a repeat customer for sure!
Bought a f-150 Plat and a Jeep Wrangler - I liked the easy going experience! Great people, will go out of the way to help and get you down the road! Thanks guys!
Never bought a car here... but I have gotten one service done and they were quick and to the point. I went to 5 different dealerships and asked if they can do a oil change on a 2011 kia sedona and everybody said they are short on oil filters for this car. But Tom Hodges had them and replaced it very quickly for me.
They also got the best no touch car wash... If you care about your car's paint lasting long time, use this no touch car wash since it also puts wax on for you. The other carwashes around ... Read More Google - Jan 31, 2026
Very helpful in making sure we make the right decision… very positive every step they would help us.
I recently purchased a 2025 Mitsubishi Outlander from Tom Hodges Mitsubishi. The overall car-buying experience was outstanding from start to finish. Mike Tilton was attentive, knowledgeable, and courteous throughout. He answered my questions candidly and allowed me to consider all options without coercion.
Renee Davis respected my preferences and never tried to upsell me on features I did not want or need. The entire process felt refreshingly simple and transparent, which is exactly the kind of experience I hope for when buying a car.
I even had the opportunity to speak with Tom himself, who, like the rest of the staff, ... Read More Google - Jan 18, 2026
Dylan picked me up. Ian worked with me, even though I didn't have much money or a good credit card, but he helped and gave me a really good deal. I recommend Tom Hodges. I highly recommend both Ian and Dylan.
Dylan and Renee were great, had a great experience. Was very professional and easy going. Assisted in delivering our 2 vehicles we bought. Renee Went above and beyond to help with every financial hurdle.
Excellent transaction! Everything went very smoothly!